Terms and Conditions

1. Service Description

Our website operates as a pay-per-call referral service that connects customers with third-party handyman service providers. We do not directly provide handyman services but facilitate connections between customers and independent contractors.

2. Free Service for Customers

Our referral service is completely free for customers. We operate on a pay-per-call model where:

• Customers are never charged for using our referral service
• Service providers pay us for qualified leads and connections
• There are no hidden fees or charges to customers
• Customers only pay service providers directly for actual handyman work performed

3. Third-Party Service Providers

We act solely as a referral service. All handyman services are provided by independent third-party contractors. We:

• Do not guarantee the quality, availability, or performance of third-party services
• Are not responsible for disputes between customers and service providers
• Do not warranty or guarantee any work performed by third parties
• Recommend customers verify licensing, insurance, and credentials independently

4. Call Recording and Quality Assurance

For quality assurance and training purposes, all calls may be recorded. By using our service, you consent to call recording. Recordings may be used for:

• Quality control and service improvement
• Training purposes
• Dispute resolution
• Compliance monitoring

5. User Responsibilities

Users agree to:

• Provide accurate contact and service requirement information
• Use the service for legitimate handyman service needs only
• Not abuse or misuse the call connection service
• Respect service providers and communicate professionally

6. Limitation of Liability

We provide our referral service free of charge to customers. We are not liable for:

• Quality of work performed by third-party providers
• Property damage or personal injury
• Delays or unavailability of service providers
• Disputes between customers and service providers

7. Service Availability

Since our service is free to customers, we make no guarantees regarding:

• Availability of service providers in your area
• Response times from service providers
• Successful completion of referral connections
• Quality or pricing of third-party services

8. Modifications

We reserve the right to modify these terms at any time. Continued use of the service constitutes acceptance of modified terms.